We are investigating an issue where customers are unable to log in or interact with their projects on the Autodesk Build and Autodesk Docs mobile apps in the India region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are investigating increased API error rates in a single Availability Zone (mes1-az2) in the ME-SOUTH-1 Region.
We are investigating issues with AWS services in the ME-CENTRAL-1 Region.
We are investigating an alert for Azure Communication Services in Australia East and Southeast Asia. More information will be provided as it is known.
Our monitoring systems have alerted to a potential issue.
We’re investigating a performance issue.
We’re investigating a performance issue.
We’re investigating an availability issue.
We’re investigating a performance issue.
We’re investigating a performance issue.
We are investigating reports of customers where they are unable to edit Issue Type manage fields in Autodesk Docs across multiple regions. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We’re investigating an availability issue.
Title: Potential issues accessing mailboxes via one or more connection methods User impact: Users may experience errors or failures when accessing their mailbox via one or more Exchange Online connection methods. Current status: We're investigating a potential issue and checking for impact to your organization. We'll provide an update within 60 minutes.
We’re investigating a performance issue.
We’re investigating an availability issue.
We are investigating a service disruption where customers are experiencing intermittent access issues while using the TradeTapp in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are investigating DNS resolution failures for some specific CloudFront distributions. We are actively investigating and will provide additional information in the next 30-60 minutes.
We are investigating DNS resolution failures for some specific CloudFront distributions. We are actively investigating and will provide additional information in the next 30-60 minutes.
We’re investigating a performance issue.
We are investigating reports of customers experiencing failures when exporting build sheets in Autodesk Build in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We’re investigating an availability issue.
We’re investigating an availability issue.
Title: Some users in the North America region may be unable to access the Microsoft 365 admin center User impact: Users in the North America region may be unable to access the Microsoft 365 admin center. More info: Users able to access the admin center may be experiencing degraded functionality. As functionality is degraded, users may be unable to raise support tickets through the Microsoft 365 admin center. Additionally, users may be unable to access the M365 app. Current status: We're reviewing service monitoring telemetry to isolate the root cause and develop a remediation plan. Scope of impact: Initial reports indicate that the issue is occurring in the North America region. We'll provide more information as we investigate. Next update by: Tuesday, February 10, 2026, at 4:00 PM UTC
We are investigating an issue where customers are unable to create new hubs or products in Autodesk Customer Environment. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We’re investigating a performance issue.
Title: Some admins may be unable to provision new Microsoft OneDrive personal sites for newly onboarded users User impact: Admins may be unable to provision new OneDrive personal sites for newly onboarded users. More info: As a result, new users may be unable to access OneDrive. Current status: We're reviewing service monitoring telemetry to isolate the root cause and determine our next troubleshooting steps. Scope of impact: Some admins attempting to provision new OneDrive personal sites may be impacted. This information may be updated as our investigation continues. Next update by: Monday, February 9, 2026, at 5:30 PM UTC
We are investigating an issue where customers are unable to submit qualification applications in TradeTapp and BuildingConnected. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Our monitoring systems have alerted to a potential issue.
We've isolated a recently implemented change which is resulting in the presence status for users to be unviewable. We're rolling back the offending change, and we anticipate this process to be completed by the time of our next scheduled update.
We've isolated a recently implemented change which is resulting in the presence status for users to be unviewable. We're rolling back the offending change, and we anticipate this process to be completed by the time of our next scheduled update.
We’ve determined that the service infrastructure supporting the affected website is not responding reliably, resulting in impact. We’re analyzing service telemetry to identify the underlying cause and determine the next steps toward mitigation.
We’ve determined that the service infrastructure supporting the affected website is not responding reliably, resulting in impact. We’re analyzing service telemetry to identify the underlying cause and determine the next steps toward mitigation.
We are currently addressing an issue affecting a portion of the West US datacenter following an unexpected utility power interruption. Backup power systems remain active, and the facility has been fully operational since 12:30 UTC. Both power and physical network connectivity have been restored.Most services in the region are operating normally. Some resources that depend on the previously impacted datacenter may continue to experience degraded availability as storage and compute components complete their recovery.Our engineering and datacenter teams are actively validating the health of dependent systems and progressing recovery efforts.We will provide the next update in 60 minutes or sooner if conditions change.
Starting at 08:00 UTC, we became aware of a power outage affecting one of the datacenters in the West US region, resulting in service disruption across multiple Azure services for a subset of customers.Our engineering teams are actively investigating the underlying issue and working to mitigate the impact.As of 10:45 UTC, we have started to observe partial recovery in the region.We continue to monitor regional service health closely and will share more updates as soon as they become available.
Starting at 08:00 UTC, we became aware of an issue affecting multiple services for a subset of customers in the West US region.Our engineering teams are actively investigating and working to mitigate the service disruption impacting the region.We will provide more information as soon as it becomes available.
We are aware of an issue impacting a subset of customers in West US, Our Engineering team is actively investigating and working on mitigation. We will provide more information shortly.
Impact Statement: Starting at 08:00 UTC on 07 February 2026, a subset of customers using Azure services in the West US region may experience intermittent service unavailability or delays in monitoring and log data for some resources hosted in the affected datacenter areas. Impacted services include Web Apps, Application Insights, Azure Confidential Compute, Azure Container Registry, Azure Data Factory, Azure Database for MySQL – Flexible Server, Azure Databricks, Azure IoT Hub, Azure Kubernetes Service, Azure Monitor Essentials, Azure Search, Azure Site Recovery, Azure Stream Analytics, Azure Backup (MAB), and Service Bus. Impacted customers may observe degraded performance, reduced availability, or delayed telemetry as services continue to recover.Current Status: Restoration efforts are mostly complete with a very small subset of resources requiring manual recovery.Services Recovered and Healthy: App Services, Azure Defender for cloud, Azure Container Apps, Azure Kubernetes Service, Azure Storage, Azure Databricks, Azure Database for MySQL – Flexible Server, Azure SQL DW, Azure SQL Managed Instances, Azure Event Hub, Service Bus.Beyond this list, most of the affected downstream services in this region have recovered, with teams running final validations. Customers accessing these services should be observing operations resuming back to normal thresholds.Next Steps: We will continue with targeted communications being distributed via Azure Service Health
We’re investigating a performance issue.
Our monitoring systems have alerted to a potential issue.
Our internal testing of the fix to correct the issue has completed and we've begun deploying the fix to affected users.
Our internal testing of the fix to correct the issue has completed and we've begun deploying the fix to affected users.
We’re investigating a performance issue.
We’ve resolved the availability issue.
We are investigating an issue where customers are experiencing latency while saving, copying, or configuring designs in Fusion. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We’re investigating a performance issue.
Our monitoring systems have alerted to a potential issue.
Our monitoring systems have alerted to a potential issue.
We are investigating reports of customers experiencing an issue where they are unable to access Project Home and Insight modules in BIM 360 Insight in China. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We’re investigating an availability issue.