We are investigating an issue where customers are experiencing intermittent issues while trying to view, read, or manage parameters within the Autodesk Parameters service. We are actively looking into this and will provide an update within 60 minutes, or sooner if we have more information to share.
We are investigating an issue where customers are unable to view, read, or manage parameters within the Autodesk Parameters service in the Australia region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are investigating an issue where customers are unable to edit the name or add and change project type of already existing projects in ACC Admin Console in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are investigating reports of customers experiencing an issue where they are unable to log into ACC Mobile with Android and iOS devices in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are investigating an issue where customers are experiencing intermittent failures of automated callout generation after publishing sheets in Autodesk Build in the India, Canada, and Germany regions. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are investigating an issue where customers are unable to view the latest Forms data on Insight Builder within ACC Insight in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are currently investigating an issue where a subset of customers are unable to connect with Autodesk Support using ‘Create a case’ or ‘Live chat’ features via the Autodesk Assistant. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share
We are investigating an issue where customers are unable to use the note editor in Creative Review, as hotkeys are preventing them from typing notes in FPTR. We are actively looking into this and will provide an update within 60 minutes, or sooner if more information becomes available.
We are investigating an issue where customers are experiencing latency in the processing of capacity usage events, resulting in delayed updates to capacity balances in Autodesk account. We are actively looking into this and will provide an update within 60 minutes or sooner as more information becomes available.
We are investigating an issue where customers are unable to view the subscriptions details in BIM 360 Account Administration. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are investigating an issue where customers are experiencing failures with webhook deliveries and are unable to create new trials in FPTR Notifications and Webhooks. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are investigating reports of customers experiencing an issue where they are unable to load Correspondence within Autodesk Build in Australia and European Union region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are investigating an issue where customers are unable to search, view, manage or create orders in Autodesk.com. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are investigating an issue where customers are experiencing trial offerings not being linked to newly created hubs in ACC Admin across the European Union and India regions. We are actively looking into this and will provide an update within 60 minutes, or sooner if more information becomes available.
We are investigating an issue where customers are intermittently unable to view cards in ACC insight in the European Union region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are investigating an issue where the customers are unable to set properties and create versions in Fusion in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We’re currently experiencing an issue where Sales Representatives are unable to make inbound or outbound calls through Telephony (Groove Dialer) in the US and Australia region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share
We are investigating reports of customers where they are unable to view existing markups and are also unable to create new ones in BIM 360 Docs. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are investigating an issue where customers are unable to view thumbnails in issue reports within Autodesk Docs and Autodesk Build across multiple regions. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are investigating reports of customers where they are unable to edit Issue Type manage fields in Autodesk Docs across multiple regions. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are investigating a service disruption where customers are experiencing intermittent access issues while using the TradeTapp in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are investigating reports of customers experiencing failures when exporting build sheets in Autodesk Build in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are investigating an issue where customers are unable to create new hubs or products in Autodesk Customer Environment. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.