Some accountants are currently unable to access clients in their QuickBooks Online account. We’re aware of this issue and are working to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.
We've identified the issue affecting some of our services and are now actively working on a resolution. Thanks for your patience as we work to restore full functionality. We'll provide another update as soon as the fix is in place.