Users report recurring issues with VAT and sales tax setup disappearing in QuickBooks Online, despite being previously established. Key functionalities like tax column in cheques and address recognition for tax calculation are missing.
We are currently investigating an issue where some QuickBooks Online customers are reporting that line breaks for line descriptions within Invoices and Estimates, upon saving the description changes back to one line. We appreciate your patience as we work to identify and resolve the problem. We'll provide another update as soon as we have more information.