Microsoft 365

Title: Some admins in the North American region may be unable to access the Microsoft 365 admin center User impact: Admins in the North American region may be unable to access the Microsoft 365 admin center. Current status: We're reviewing service monitoring telemetry to isolate the root cause and develop a remediation plan. Scope of impact: Impact is specific to some admins located in the North American region attempting to access the admin center. Next update by: Friday, March 6, 2025, at 5:30 PM UTC

Users experiencing inaccessible SharePoint, Teams files, delayed emails, unresponsive admin consoles, and general website failures. Issue persists across multiple locations and platforms.

Multiple users report a recurring login issue, identified by error AADSTS50196, due to a client request loop. Microsoft365 mobile and Outlook performance also impaired.

Users report login issues, server errors, and slow app performance. Significant problems with SSL certificates and admin portal access.

Title: Some admins may be unable to access the SharePoint Online admin center User impact: Admins may be unable to access the SharePoint Online admin center. More info: Admins receive the following error message, "Sorry, something went wrong". Current status: We're investigating a potential issue with SharePoint Online and checking for impact to your organization. We'll provide an update within 30 minutes.

Title: Users can't access or use the Microsoft Copilot Chat web app User impact: Users can't access or use the Microsoft Copilot Chat web app. More info: This issue affects users accessing office.com and m365.cloud.microsoft. Current status: We're investigating a potential issue with Microsoft Copilot Chat and checking for impact to your organization. We'll provide an update within 60 minutes.

Title: Users in Australia may be unable to access various Microsoft 365 Apps or services from portal.office.com User impact: Users may be unable to access various Microsoft 365 Apps or services from portal.office.com. More info: This issue affects users accessing apps or services from portal.office.com and m365.cloud.microsoft.com. Current status: We've received reports indicating that users are unable to access Microsoft 365 Apps and services when attempting to access them from portal.office.com or m365.cloud.microsoft.com. We're reviewing the provided impact details and investigating service health telemetry to help contextualize the impact and inform our next troubleshooting steps. Scope of impact: Users in Australia attempting to access or use Microsoft 365 Apps and services may be impacted. This section may be updated as our investigation continues. Next update by: Monday, March 2, 2026, at 1:30 AM UTC

Title: We're looking into a potential problem impacting Microsoft 365 services User impact: We're checking for potential impact to your users. Current status: We're investigating a potential issue with the Microsoft 365 service and checking for impact to your organization. We'll provide an update within 30 minutes.

Users report inability to add SharePoint connectors in PowerApps and failures in connection with Office 365 Users connector. Diverse experiences suggest widespread service outage.

Users report inability to login, access emails, or use apps. Some find temporary workaround by using InPrivate browsing mode.

Title: Some users may experience failures or timeouts while accessing Microsoft Copilot (Microsoft 365) User impact: Users may experience failures or timeouts while accessing Copilot. Current status: We’ve identified an underlying service issue affecting a subset of infrastructure components. We’ve confirmed a remediation plan and are restarting the affected components to restore full service capacity. Scope of impact: Impact is specific to users located in Europe attempting to access Copilot. Next update by: Friday, February 13, 2026, at 3:30 PM UTC

Title: Potential issues accessing mailboxes via one or more connection methods User impact: Users may experience errors or failures when accessing their mailbox via one or more Exchange Online connection methods. Current status: We're investigating a potential issue and checking for impact to your organization. We'll provide an update within 60 minutes.

Title: Some users in the North America region may be unable to access the Microsoft 365 admin center User impact: Users in the North America region may be unable to access the Microsoft 365 admin center. More info: Users able to access the admin center may be experiencing degraded functionality. As functionality is degraded, users may be unable to raise support tickets through the Microsoft 365 admin center. Additionally, users may be unable to access the M365 app. Current status: We're reviewing service monitoring telemetry to isolate the root cause and develop a remediation plan. Scope of impact: Initial reports indicate that the issue is occurring in the North America region. We'll provide more information as we investigate. Next update by: Tuesday, February 10, 2026, at 4:00 PM UTC