Some services are experiencing major issues
Increased Connectivity Issues and API Error Rates - Bahrain
We are investigating increased API error rates in a single Availability Zone (mes1-az2) in the ME-SOUTH-1 Region.
Increased Error Rates - UAE
We are investigating issues with AWS services in the ME-CENTRAL-1 Region.
Past Incidents ‹ Jan 01 - Jan 07, 2026 ›
January 07, 2026
Outage in Adobe Marketo Engage
We’re investigating an availability issue.
Some users may intermittently be unable to access their mailboxes using Internet Mailbox Access Protocol 4 (IMAP4)
Title: Some users may intermittently be unable to access their mailboxes using Internet Mailbox Access Protocol 4 (IMAP4) User impact: Users may intermittently be unable to access their mailboxes using IMAP4. Current status: We're investigating a potential issue with Exchange Online and checking for impact to your organization. We'll provide an update within 30 minutes.
Outage in Data Foundation, Real Time CDP
Our monitoring systems have alerted to a potential issue.
Outage in Platform Core Services, Adobe Journey Optimizer, Real Time CDP
We’re investigating a performance issue.
Autodesk Parameters Service
We are investigating an issue where customers are intermittently experiencing errors when accessing or making changes in the Autodesk Parameters Service in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Sage Identity Service - Operational
We have identified that a subset of customers globally are getting their 2FA verification SMSs from "Twilio" or "Twilio Verify" instead of from "Sage". The codes being provided are correct and can be used. We are working with our Third-Party provider to correct this.
January 06, 2026
Outage in Adobe Marketo Engage
We’re investigating an availability issue.
APS - AEC Data Model API
We are investigating an issue where customers are unable to retrieve their latest data through the AEC Data GraphQL APIs. We are actively looking into this and will provide an update within 60 minutes, or sooner if more information becomes available.
Outage in Adobe Commerce
We’re investigating a performance issue.
Outage in Adobe Acrobat Sign
Our monitoring systems have alerted to a potential issue.
FPTR | FPTR Transcoding | Fusion | ACC Data Connector
We are investigating issues where customers are experiencing latency while spawning trial sites for FPTR and while transcoding media for FPTR Transcoding in the US region. We are actively looking into these issues and will provide an update within 60 minutes or sooner if we have more information to share.
Outage in Adobe Workfront, GenStudio for Performance Marketing
Our monitoring systems have alerted to a potential issue.
January 05, 2026
Outage in Adobe Target
We’re investigating a performance issue.
Outage in CC Community
We’re investigating a performance issue.
Some users may encounter issues when trying to Login to QuickBooks Online.
We've identified the issue affecting some of our services and are now actively working on a resolution. Thanks for your patience as we work to restore full functionality. We'll provide another update as soon as the fix is in place.
January 04, 2026
BIM Collaborate Pro (Germany)
We are investigating an issue where customers are experiencing latency while accessing models on BIM Collaborate Pro (Germany). We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
January 03, 2026
Outage in Adobe Marketo Engage
We’re investigating an availability issue.